Collections Administrator - Bracknell

£90 per day
Ref: 219 Date Posted: Monday 20 Jun 2022
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Finance Collections Administrator - Bracknell - 6-month Contract

An exciting opportunity to join the financing/credit function of a global brand, providing administrative support to the Collections & Recoveries department.

This is an initial 6-month contract but has the potential to extend or become a permanent position. Role-specific training will be provided. Core administration, data analysis and communication skills are required.

Main Responsibilities:

1. General Administration

  • Managing internal post process
  • Action daily letter requests from the department
  • Banking and invoice management
  • Manage department inboxes through Outlook
  • Take action on queries relating to outsourced accounts both internally and externally
  • Ensuring that office supplies are available and that mail, emails and other documents are distributed
  • Overflow for calls with limited dialogue with customer

2. Reporting

  • Production of management information (MI) - various reports with training provided      

3. Legal Account Management

  • Creation of legal packs and statement of accounts
  • Liaise with solicitors to ensure legal instructions are sent/received within agreed Service Levels
  • Update accounts with solicitor information

4. Other Duties

  • Assist in any projects, system upgrades, etc. when required
  • Proactively seek to improve processes and procedures within department
  • Continuing to enhance one’s own learning’s and education
  • Assisting with credit amendments to customer accounts

Qualifications, skills and experience required:

  • Knowledge of using a range of office software, including email, spreadsheets and databases
  • Experience in preparing and analysing reporting data for management accurately and to timescales
  • Able to demonstrate good organisation, prioritisation, and time management skills
  • Demonstrate successful communication with internal and external customers at all levels via telephone and email
  • Ability to interact with senior management