Finance Collections Administrator - Bracknell - 6-month Contract
An exciting opportunity to join the financing/credit function of a global brand, providing administrative support to the Collections & Recoveries department.
This is an initial 6-month contract but has the potential to extend or become a permanent position. Role-specific training will be provided. Core administration, data analysis and communication skills are required.
Main Responsibilities:
1. General Administration
- Managing internal post process
- Action daily letter requests from the department
- Banking and invoice management
- Manage department inboxes through Outlook
- Take action on queries relating to outsourced accounts both internally and externally
- Ensuring that office supplies are available and that mail, emails and other documents are distributed
- Overflow for calls with limited dialogue with customer
2. Reporting
- Production of management information (MI) - various reports with training provided
3. Legal Account Management
- Creation of legal packs and statement of accounts
- Liaise with solicitors to ensure legal instructions are sent/received within agreed Service Levels
- Update accounts with solicitor information
4. Other Duties
- Assist in any projects, system upgrades, etc. when required
- Proactively seek to improve processes and procedures within department
- Continuing to enhance one’s own learning’s and education
- Assisting with credit amendments to customer accounts
Qualifications, skills and experience required:
- Knowledge of using a range of office software, including email, spreadsheets and databases
- Experience in preparing and analysing reporting data for management accurately and to timescales
- Able to demonstrate good organisation, prioritisation, and time management skills
- Demonstrate successful communication with internal and external customers at all levels via telephone and email
- Ability to interact with senior management