Customer Service Administrator - £26k–£28k + Excellent Benefits - Hybrid
Staines-on-Thames
Looking for more than just another customer service role? This is a fantastic opportunity to join a supportive team in a beautiful riverside location, offering flexible working, a great culture, and an excellent benefits package.
Intro
We’re working with a well-established and highly respected organisation in the accreditation sector, looking for a Customer Services Representative to join their dynamic and fast-paced team. This is a great opportunity for someone who enjoys variety, responsibility, and delivering a high standard of service.
The Role
In this role, you’ll be at the centre of operations, providing key administrative and logistics support. You’ll coordinate and book assessment visits, liaise with customers, assessors, and internal teams, manage pre- and post-visit documentation, and organise travel and accommodation. You’ll also act as a main point of contact for enquiries, ensuring a smooth and professional customer experience while keeping records accurate and processes on track.
About You
You’ll have previous experience in administration or customer service, with strong organisational and communication skills. You’re able to prioritise effectively, work well under pressure, and take a proactive approach to problem-solving. Attention to detail is key, along with confidence using Microsoft Office and the ability to work both independently and as part of a team.
The Offer
In return, you’ll receive a competitive salary of £26k–£28k, hybrid working with two days from home, and an excellent pension scheme. You’ll be joining a supportive, collaborative environment where you can develop your skills and make a real impact.
Apply Now
If you’re ready to take the next step in your career and join a dynamic team in Staines-on-Thames, we’d love to hear from you.