Customer Services Administrator - Staines upon Thames

£20k-£22k + Benefits + Staggering Pension
Ref: 124 Date Posted: Monday 25 Oct 2021
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Looking to work within a Great Environment, Flexible Hours, River Walks By The Thames, Staggering Pension  then look no further than this…

A Customer Service Administrator is required by this interesting organisation based in Staines-upon-Thames, Middlesex. The purpose of the Customer Service Administrator role is to provide administrative and logistics support to a specialist team. You will be main the point of contact for the clients customers taking ownership and responding with relevant information, ensuring a high level of Customer service is delivered.

Key responsibilities of the Customer Service Administrator include:

  • Liaison between Customers, Managers and Contracted Experts
  • Processing of Visit Documentation
  • Making Hotel and Travel Bookings
  • Ccoordinate with other members of staff to ensure continuous operational cover and therefore, consistency of operations at all times.
  • To maintain accurate and up to date internal records, files and databases to ensure efficient retrieval of information.
  • To provide support in the arrangement and execution of internal and external meetings, conferences and training courses.
  • To process any additional tasks, as agreed with Line Manager, in an efficient and timely manner in line with internal processes.

The ideal person fulfilling this role should have previous experience of coordinating groups of people or events, be routine-orientated, methodical, thorough and compliant, with good system skills and in return you will receive a salary of between £20k-£22k + superb benefits including amazing pension scheme + training.