Customer Services Advisor - Bracknell

Ref: 15 Date Posted: Monday 22 Feb 2021
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Customer Services Advisor - Bracknell - interim

Working for this global brand, this is an initial contract position to join their growing team in the role of Customer Services Advisor based at their prestigious offices in Bracknell, Berkshire. 

Your key area of responsibility as the Customer Service Advisor will be to provide a top quality service to both internal and external customers.

Key responsibilities of the Customer Service Advisor will include:

  • Working within the departments Service Level Agreements, answering phone calls from our internal and external customers.
  • Providing an excellent level of service to our customers.
  • Making changes to customers agreements.
  • Allocating manual payments to customers’ agreements accurately.
  • Checking customer documentation efficiently.
  • Responding to correspondence from customers.

The ideal Customer Service Advisor should have a passion for excellent customer service, an excellent telephone manner, attention to detail, be able to run under their own steam,  who is flexible and have a 'can do' attitude.  In return you will receive an hourly rate of £15 per hour.

The contract is for an initial 3 month period but with a distinct possibility to be an ongoing contract.