Litigations Specialist -Slough - £40k + excellent benefits
We are working with a well-established financial services organisation, part of one of Europe’s top 10 banking groups, who are looking to strengthen their Recoveries & Litigations team. This is an exciting opportunity to join a business where you will play a key role in managing complex customer situations and driving successful recovery outcomes.
If you are someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance strong negotiation skills with empathy, this role offers a genuine opportunity to develop your career within a supportive and growing organisation.
The Role
• Manage recoveries on terminated accounts through negotiation and third-party management
• Handle inbound and outbound calls to agree payment arrangements with customers
• Support repossessions, litigation, insolvency and cash recovery activities
• Work closely with external agents, solicitors and trace specialists
• Ensure all actions are compliant with internal policies and regulatory requirements
Key Responsibilities
• Negotiate payment plans and resolve outstanding balances
• Maintain accurate account updates and documentation
• Monitor cases and respond to developments or credit alerts
• Prepare documentation to instruct third party agents
• Review performance and SLA adherence with external partners
• Deliver strong customer outcomes in line with Consumer Duty
About You
• Minimum 1 year experience in Collections or Recoveries
• Background in automotive or consumer finance is advantageous
• Strong communication and negotiation skills
• Ability to manage difficult conversations and remain calm under pressure
• High attention to detail and strong organisational skills
• Self-motivated with the ability to work independently and as part of a team
• Minimum A levels or equivalent
The Offer
• £40k
• Excellent benefits package
• Opportunity to work for a leading European banking group
• Exposure to complex and varied recovery cases
• Supportive team environment with opportunities for development
If you are looking to build your career in recoveries and gain exposure to litigation and more complex case management, apply now or get in touch to find out more.