The Role

Are you an ACA or ACCA qualified accountant looking to take the next step in your practice career? Do you enjoy building lasting client relationships, leading a team and delivering exceptional service to a diverse portfolio of businesses?

This is an excellent opportunity to join a well-established and growing accountancy practice as an Client Accountant, where you'll play a key role in managing a varied client portfolio while supporting and developing a talented team. You'll work closely with business owners across a range of industries, providing trusted advice and ensuring the highest standards of client service.

If you're passionate about helping businesses succeed, enjoy mentoring others and thrive in a collaborative, client-focused environment, this could be the perfect opportunity for you.

Key Responsibilities

• Manage a portfolio of SME clients, acting as their trusted point of contact.

• Review and oversee the preparation of statutory accounts, management accounts and financial statements.

• Review corporation tax returns, VAT returns and other compliance work.

• Build strong, long-term relationships with clients, providing commercial and financial advice.

• Manage workflow across your client portfolio, ensuring deadlines are met.

• Supervise, mentor and develop junior members of the team.

• Review work prepared by junior accountants, providing constructive feedback and technical support.

• Identify opportunities to improve processes and add value for clients.

• Work closely with senior leadership to support the continued growth of the practice.

• Ensure compliance with accounting standards, regulatory requirements and internal quality procedures.

About You

You'll be an experienced accountant from an accountancy practice background who enjoys managing client relationships and leading others.

You'll ideally have:

• ACA or ACCA qualification or equivalent?

• Previous experience within an accountancy practice.

• Experience managing a portfolio of clients.

• Strong knowledge of statutory accounts, management accounts, VAT and corporation tax.

• Experience reviewing work and supporting junior team members.

• Excellent communication and relationship-building skills.

• Strong organisational skills with the ability to manage multiple deadlines.

• A proactive, commercial approach with a genuine passion for delivering outstanding client service.

The Offer

• £50k - £60k salary

• Excellent benefits package

• Opportunity to work with a diverse portfolio of SME clients

• Supportive and collaborative team environment

• Ongoing professional development and career progression

• The opportunity to make a real impact within a growing and respected accountancy practice

Apply Now

Ready to take the next step in your accountancy career? If you're looking for a role where you can build strong client relationships, lead a talented team and develop your career within a successful and supportive practice, we'd love to hear from you. Apply today and become part of a business committed to delivering exceptional service and helping clients achieve long-term success.

The Role

Are you an experienced compliance leader looking for an opportunity to influence regulatory standards across a growing financial services organisation? Do you thrive in a role where you can combine strategic thinking with hands-on leadership while helping shape a strong compliance culture?

This is an excellent opportunity to join a highly respected financial services business as a Senior Compliance Manager, supporting the Head of Compliance & MLRO in leading the Compliance function across multiple UK entities. You'll play a pivotal role in ensuring regulatory excellence, developing high-performing teams and driving compliance best practice throughout the business.

If you're passionate about FCA regulation, Consumer Duty and leading compliance teams in a fast-paced environment, this is your chance to make a real impact while developing your career within a supportive and forward-thinking organisation.

Key Responsibilities

• Support the Head of Compliance & MLRO in maintaining the Compliance Framework across all UK entities.

• Deputise for the Head of Compliance when required.

• Lead, coach and develop the Compliance team, ensuring high standards of performance.

• Manage and deliver the annual Compliance Monitoring Plan.

• Oversee second-line compliance monitoring activities across the business.

• Conduct thematic reviews and targeted compliance assessments.

• Ensure compliance with FCA regulations, Consumer Duty and internal policies.

• Oversee intermediary oversight activities, including retailer and broker audits.

• Review compliance reports, monitor remediation plans and ensure consistent standards.

• Support regulatory change projects and the implementation of new regulatory requirements.

• Prepare reporting for senior leadership, governance committees and Board meetings.

• Build strong relationships with stakeholders across Risk, Legal, Sales, Operations and Internal Audit.

• Promote a positive compliance culture throughout the organisation.

About You

You'll be an experienced compliance professional with a strong understanding of the UK financial services regulatory environment and a proven ability to lead teams and influence stakeholders.

You'll ideally have:

• Significant experience within Compliance, Risk or Internal Audit in Financial Services.

• Strong working knowledge of FCA regulation and Consumer Duty.

• Experience of compliance monitoring and second-line oversight.

• Experience leading compliance reviews and regulatory remediation programmes.

• Previous people management and leadership experience.

• Excellent stakeholder management and communication skills.

• Experience preparing reports for senior management and governance committees.

• Excellent organisational skills with the ability to manage multiple priorities.

• A full UK driving licence and willingness to travel throughout the UK.

The Offer

• Hybrid working

• £2.6k car allowance

• Excellent benefits package

• Opportunity to work within a respected financial services organisation

• Exposure to senior leadership and strategic regulatory projects

• Ongoing professional development and career progression

Apply Now

Ready to take the next step in your compliance career? If you're looking for an opportunity to lead, influence and make a lasting impact within a forward-thinking financial services organisation, we'd love to hear from you. Apply today and become part of a business committed to delivering the highest standards of regulatory excellence.

Wokingham, Berkshire

Intro

Are you an experienced Personal Tax Manager looking for an exciting opportunity to advance your career? Look no further! An established and growing accountancy practice based near Wokingham is looking to recruit an experienced Personal Tax Manager to join their team. This is a great opportunity for a motivated tax professional looking for a varied, hands-on role in a friendly, supportive, professional environment.

The firm is led by three Directors and supported by a close-knit team of eight employees across full and part-time positions. Due to continued growth, our client is seeking an experienced individual who can take ownership of personal tax compliance work whilst also supporting the Directors on more complex advisory matters.

This is primarily a full-time office-based role; however, a 4-day working week would be considered for the right candidate.

The Role

This is a broad and varied position offering exposure to both compliance and advisory work. Responsibilities will include:

• Managing a portfolio of personal tax clients

• Preparing and reviewing Self-Assessment Tax Returns

• Reviewing work completed by junior team members

• Preparing and submitting Capital Gains Tax (CGT) returns

• Preparing P11D forms and related compliance work

• Assisting with tax planning projects for individuals and owner-managed businesses

• Supporting the Tax Director with advance clearance applications and HMRC correspondence

• Advising clients on personal tax matters and identifying planning opportunities

• Building and maintaining strong client relationships

• Ensuring compliance deadlines are met efficiently and accurately

About You

The successful candidate will have:

• Previous experience within a personal tax-focused role in practice

• Strong technical knowledge of UK personal tax compliance

• Experience reviewing junior staff work

• Exposure to advisory and tax planning work

• Excellent organisational and communication skills

• A proactive and client-focused approach

• ATT, CTA, ACA, or ACCA qualification (or qualified by experience) would be advantageous

• IRIS experience would be desirable

The Offer

• Salary of £50k – £65k depending on experience

• Opportunity to work closely with Directors on interesting advisory projects

• Supportive and collaborative working environment

• Long-term career progression opportunities

• Stable and established practice with an excellent local reputation

• Flexibility to consider a 4-day work week for the right individual

If you are an experienced personal tax professional looking for a varied role with genuine responsibility and career development opportunities, apply now.

Introduction:

Welcome to an exciting opportunity in the heart of Beaconsfield! Our esteemed Top 100 Firm, a dynamic and forward-thinking firm, is seeking a highly motivated individual to join their team as an Audit and Accounts Semi-Senior. If you are a skilled professional with a passion for finance, a keen eye for detail, and the drive to excel in a collaborative environment, this role is tailored for you.

The Role of the Audit and Accounts Semi-Senior:

As an Audit and Accounts Semi-Senior, you will play a pivotal role in the firm's success, contributing to the delivery of exceptional services to a diverse client base. Responsibilities include conducting audits, preparing financial statements, and providing insightful recommendations to clients. Successful candidates become integral parts of a supportive team, working closely with experienced professionals committed to fostering growth and development.

Key Responsibilities:

1. Audit Execution:
   • Conduct audits in accordance with applicable auditing standards and regulations.
   • Analyse financial data, ensuring accuracy and compliance with accounting standards.
   • Identify areas for improvement in clients' financial processes and systems.
2. Accounts Preparation:
   • Prepare accurate and timely financial statements for a variety of clients.
   • Collaborate with clients to gather necessary information and address queries.
   • Ensure adherence to accounting principles and regulatory requirements.
3. Client Relationship Management:
   • Cultivate strong relationships with clients, understanding their business needs.
   • Provide proactive and valuable advice to enhance clients' financial performance.
   • Respond promptly to client queries and concerns, demonstrating a commitment to exceptional client service.
4. Team Collaboration:
   • Collaborate effectively with team members, sharing knowledge and expertise.
   • Contribute to a positive and inclusive team culture, fostering a collaborative working environment.
   • Support and mentor junior team members, facilitating their professional development.

About You:

They are looking for a candidate with a blend of technical skills, interpersonal abilities, and a passion for excellence. To thrive in this role, you should possess the following qualities:

1. Professional Qualifications:
   • Part-qualified ACCA or ACA.
   • Previous experience in a similar role within an accountancy practice.
2. Technical Competence:
   • Strong understanding of auditing and accounting principles.
   • Proficient in using accounting software and Microsoft Office Suite.
3. Communication Skills:
   • Excellent verbal and written communication skills.
   • Ability to convey complex financial information in a clear and understandable manner.
4. Analytical Thinking:
   • Strong analytical skills, with an attention to detail.
   • Ability to identify trends, anomalies, and opportunities for improvement.
5. Adaptability:
   • Willingness to adapt to changing client needs and regulatory requirements.
   • Proactive approach to staying informed about industry developments.

The Offer:

They are committed to providing a competitive and supportive work environment. The successful candidate can expect:

1. Competitive Salary:
   • A salary range of £35,000 to £41,000, commensurate with experience and qualifications.
2. Professional Development:
   • Access to ongoing training and development opportunities.
   • Support for professional qualifications and continued education.
3. Work-Life Balance:
   • A flexible working environment that values work-life balance.
   • Opportunities for remote work and flexible hours.
4. Career Progression:
   • Clear pathways for career progression within the firm.
   • Opportunities for leadership roles and increased responsibilities.

Apply Now for the Audit and Accounts Semi-Senior Role:

If you are ready to take the next step in your career and contribute to a vibrant and growing firm, they would love to hear from you. Hit Apply Now.

Are you a qualified accountant craving more than routine compliance work? Want to be part of a people-first, forward-thinking practice where your ideas matter? This is a rare opportunity to join a modern firm that balances flexibility with strong team support. We’re working with a respected, values-led accountancy practice offering a hybrid, part-time Senior Accountant role. You'll enjoy autonomy, career development, and meaningful work—all within a culture that values people as much as numbers.

Core responsibilities:

• Lead contact for client portfolio, providing excellent service

• Prepare/review FRS105 & FRS102 accounts and corporation tax returns

• Support and review junior staff output, offering constructive feedback

• Prepare VAT returns, management accounts, and forecasts

• Complete self-assessment returns for individuals and partnerships

• Monitor scope changes and manage pricing via structured proposals

• Maintain accurate progress in practice management tools

• Respond to client emails within 48 hours (sooner for VIPs)

• Learn firm systems and suggest process improvements

• Occasional travel for team/client meetings

About you:

• Practice experience with FRS105/FRS102 accounts and tax returns

• You’re qualified (AAT / ACCA / CIMA / ICAEW) and have at least 2 years’ experience in practice. 

• Knowledge of UK self-assessment and SME tax

• Experience with VAT, bookkeeping, and management accounts

• Strong communication, including video and written formats

• Attention to detail and good time management

• Familiarity with Xero or willingness to learn

• A collaborative mindset and comfort asking for support

• Enthusiasm for continuous learning and growth

Package includes:

• Salary: £50k–£55k FTE (pro-rata for 25–30 hrs/week)

• Hours: 25–30 hrs/week. Paid extra hours or TOIL

• Location: Hybrid – 1 day/week in-office. Core hours 11AM–2PM

• Flexible schedule

• Access to on-demand training platform

• Supportive and open culture

Apply today or contact RD Financial Recruitment for more information

Slough | £35k - £40k + 2.6k car allowance | Permanent

Background / Overview

An exciting opportunity has arisen for a Compliance Associate to join a growing financial services business within the luxury automotive finance sector.

Supporting the Compliance & Risk team, this role offers exposure to a broad range of compliance, regulatory and legal activities, making it ideal for someone looking to further develop their career within financial services compliance. Working closely with experienced compliance professionals, you will play an important role in ensuring regulatory obligations are met while contributing to the continuous improvement of internal processes.

Key Responsibilities

• Supporting the preparation of regulatory submissions and compliance reporting.

• Assisting with customer complaints, claims handling and FCA-related matters.

• Preparing draft responses for customers and regulatory bodies where required.

• Supporting contract drafting, review and document management.

• Assisting with data protection and UK GDPR activities.

• Monitoring regulatory developments and preparing internal summaries.

• Maintaining compliance policies, procedures and documentation.

• Supporting audits, risk assessments and internal compliance reviews.

• Preparing reports, presentations and documentation for internal stakeholders.

• Working collaboratively across Legal, Risk, Sales and wider business functions.

About you

•  Law degree or equivalent qualification or comparable qualification

• 1-3 years' experience within a legal, regulatory or compliance environment.

• Previous experience within financial services, consumer finance or a regulated industry would be advantageous.

• An understanding of FCA regulations, particularly complaints handling (DISP)

• Knowledge of UK GDPR and data protection principles.

• Excellent written and verbal communication skills.

• Strong organisational skills with excellent attention to detail.

• The ability to manage multiple priorities within a fast-paced environment.

• A proactive approach and willingness to learn and develop.

What's on Offer

• Competitive salary + car allowance

• 25 days annual leave plus bank holidays, increasing with length of service.

• Company pension with 6% employer contribution.

• Bupa private medical cover.

• Possible hybrid working available following successful probation

• Additional employee benefits including holiday buy/sell scheme, employee assistance programme and wellbeing initiatives.

• Excellent opportunity to develop a career within compliance, legal and regulatory affairs in a growing financial services organisation.

To learn more, apply now or give us a call 01753 621902

Help customers stay with a brand they trust while building lasting relationships.

Are you a confident communicator who enjoys speaking with customers and finding the right solution? Do you thrive in a target-driven environment where your ability to build rapport and deliver great customer experiences makes a real difference?

This is an excellent opportunity to join a busy customer loyalty team, helping customers approaching the end of their finance agreements understand their options and supporting them through the renewal process. If you have experience in customer service, telesales, account management or customer retention, this could be the perfect next step.

The Role

As a Customer Loyalty Agent, you'll proactively contact customers nearing the end of their finance agreements through telephone, email and SMS campaigns. Your focus will be on building relationships, understanding customer needs and encouraging customer renewals while delivering an outstanding customer experience.

You'll maintain accurate CRM records, ensure all customer communications meet regulatory requirements and provide valuable customer feedback to help improve future campaigns.

Key Responsibilities

• Contact customers approaching the end of their finance agreements via phone, email and SMS.
• Build rapport and guide customers through their available renewal options.
• Manage customer leads and maximise conversion opportunities.
• Accurately update CRM systems with customer interactions and preferences.
• Deliver excellent customer service while achieving individual and team targets.
• Gather customer feedback to support future campaign improvements.
• Ensure all communications comply with GDPR, FCA regulations and internal procedures.
• Work collaboratively with colleagues to achieve team objectives.

About You

You'll be a positive and customer-focused individual who enjoys building relationships and delivering excellent service. You'll be comfortable working towards targets and managing multiple customer conversations throughout the day.

You'll ideally have:

• Previous experience in telesales, customer service, customer retention, account management or a contact centre environment.
• Excellent verbal and written communication skills.
• Experience working towards performance or sales targets.
• Good working knowledge of CRM systems and Microsoft Office.
• Strong attention to detail and accuracy when maintaining customer records.
• The confidence to overcome objections and provide solutions.
• A proactive attitude and the ability to work well within a team.

Experience within automotive finance, financial services, insurance or banking would be beneficial but is not essential.

The Offer

• £27k
• Rolling contract
• Hybrid working – 2 days working from home per week
• Based in Slough
• Supportive and collaborative team environment
• Opportunity to gain valuable experience within a well-established financial services business

If you're passionate about delivering excellent customer experiences and enjoy working in a fast-paced environment, we'd love to hear from you.

Apply today or contact RD Financial Recruitment for a confidential discussion.

Drive customer loyalty. Lead high-impact campaigns. Make a measurable commercial impact.

Are you a commercially minded marketing or customer engagement professional who enjoys combining strategy with hands-on delivery? Do you have experience leading people, managing customer campaigns and using data to drive business growth?

They are looking for a Customer Loyalty Team Leader to take ownership of customer retention and end-of-contract engagement strategies. This is an opportunity to lead a small, agile team, influence customer marketing activity and play a key role in increasing customer renewals through targeted, data-led campaigns. If you thrive in a fast-paced environment where your ideas can make a genuine difference, we'd love to hear from you.

The Role

Reporting into senior management, you will lead the delivery of customer retention campaigns, ensuring customers receive the right communication at the right time across multiple channels including email, SMS and telephone.

You'll oversee campaign planning, CRM data management, reporting and team performance, while working closely with internal stakeholders to deliver engaging, brand-aligned customer journeys that maximise renewals and customer loyalty.

This is a varied role that combines leadership, marketing, CRM management, data analysis and continuous improvement.

Key Responsibilities

• Lead, coach and develop a high-performing customer loyalty team.
• Plan and deliver targeted customer retention campaigns across multiple communication channels.
• Drive customer renewal activity through effective lifecycle marketing.
• Work closely with internal brand and marketing teams to ensure all communications align with brand guidelines.
• Manage customer databases, segmentation and CRM activity.
• Maintain GDPR compliance across all customer data and marketing communications.
• Analyse campaign performance and produce meaningful management reports and ROI analysis.
• Identify opportunities to improve customer journeys, processes and campaign effectiveness.
• Build strong relationships with key internal and external stakeholders.
• Support continuous improvement initiatives across the department.

About You

You'll be a proactive and commercially focused professional who enjoys taking ownership and leading from the front. You'll be equally comfortable motivating a team as you are analysing campaign performance and identifying opportunities for improvement.

You will ideally have:

• Previous experience leading or supervising a customer engagement, CRM or marketing team.
• Experience delivering customer lifecycle, loyalty or retention campaigns.
• Strong CRM, database management and customer segmentation experience.
• Experience using marketing automation and reporting tools.
• Excellent written communication and copywriting skills.
• A commercial mindset with the ability to translate campaign activity into measurable business results.
• Strong organisational skills and excellent attention to detail.
• The confidence to build relationships across multiple departments.
• The ability to thrive in a busy, fast-moving environment.

Experience within automotive, financial services, insurance, fintech or other customer-focused industries would be advantageous, although candidates from other sectors with relevant experience are encouraged to apply.

The Offer

• £36k salary
• £2.6k car allowance
• Full-time permanent position
• Based in Slough
• Opportunity to lead an established function with genuine autonomy
• Collaborative and supportive working environment
• Excellent opportunity to influence customer strategy and business growth

If you're looking for a role where you can combine leadership, customer marketing and commercial thinking while making a real impact, we'd love to hear from you.

Apply today or contact RD Financial Recruitment for a confidential discussion.

Looking for more than just another customer service role? This is a fantastic opportunity to join a supportive team in a beautiful riverside location, offering flexible working, a great culture, and an excellent benefits package.

Intro

We’re working with a well-established and highly respected organisation in the accreditation sector, looking for a Customer Services Administrator to join their dynamic and fast-paced team. This is a great opportunity for someone who enjoys variety, responsibility, and delivering a high standard of service.

The Role

In this Customer Services Administrator role, you’ll be at the centre of operations, providing key administrative and logistics support. You’ll coordinate and book visits, liaise with customers and internal teams, manage pre- and post-visit documentation, and organise travel and accommodation. You’ll also act as a main point of contact for enquiries, ensuring a smooth and professional customer experience while keeping records accurate and processes on track.

About You

You’ll have previous experience in administration or customer service, with strong organisational and communication skills. You’re able to prioritise effectively, work well under pressure, and take a proactive approach to problem-solving. Attention to detail is key, along with confidence using Microsoft Office and the ability to work both independently and as part of a team.

The Offer

In return, you’ll receive a competitive salary of £26k–£28k, hybrid working with two days from home +  many other benefits including a defined benefits pension scheme. You’ll be joining a supportive, collaborative environment where you can develop your skills and make a real impact.

Apply Now

If you’re ready to take the next step in your career and join a dynamic team in Staines-on-Thames, we’d love to hear from you.

Position:  Customer Services Representative
Location: Staines-on-Thames
Salary: £26k-£28K per annum + Excellent Benefits including an outstanding Pension + WFH

Introduction: Welcome to a unique opportunity to join a dynamic team in the picturesque town of Staines-on-Thames. Our client, a leading organization in the accreditation sector, is seeking a talented individual to fill the role of Customer Services Representative. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, then this role is for you.

The Role: As a Customer Services Representative, you will play a vital role in providing administrative and logistics support to the accreditation sections for defined customers and assessment managers. Your responsibilities will include coordination and booking of assessment visits, liaison between customers, assessment managers, and contracted assessors & experts, processing of pre and post-visit documentation, as well as handling hotel and travel bookings. You will serve as a point of contact for customers and external enquirers, ensuring high-quality customer service is delivered at all times. Additionally, you will actively monitor and resolve key processes associated with the accreditation cycle, collaborate with relevant parties to resolve overdue items, and maintain accurate internal records and databases.

About You: The ideal candidate will possess excellent organizational and communication skills, with the ability to prioritize tasks effectively in a fast-paced environment. You should have a proactive approach to problem-solving and be able to work both independently and as part of a team. Previous experience in administration or customer service roles is desirable, along with proficiency in Microsoft Office applications. A keen attention to detail and a commitment to delivering exceptional service are essential.

The Offer: In return for your hard work and dedication, our client offers a competitive salary of between £26k-£28k per annum, along with excellent benefits, including an outstanding pension scheme. You will have the opportunity to work in a supportive team environment and develop your skills within a leading organization in the accreditation sector. This is a fantastic opportunity to make a real impact and contribute to the success of the team.

Apply Now: If you are ready to take the next step in your career and join a dynamic team in Staines-on-Thames, we want to hear from you! To apply, please submit your CV.  Applications will be reviewed on a rolling basis, so don't delay - apply today!

Join them in shaping the future of accreditation and delivering excellence in customer service. We look forward to welcoming you to their team!

Location: Staines-upon-Thames (Hybrid after 6 months)
Salary: £27-£28k
Job Type: Full Time | Permanent

The Role

As Customer Invoicing Administrator, you'll be responsible for managing the customer invoicing process from start to finish, ensuring accurate billing and supporting healthy cash flow across the business.

Key Responsibilities

• Produce and process customer invoices accurately and efficiently.

• Resolve customer invoicing queries in a professional and timely manner.

• Chase outstanding purchase orders required for invoicing.

• Liaise with internal departments to resolve invoicing delays.

• Maintain customer billing information and invoicing records.

• Process supplier invoices when required.

• Produce invoicing and finance reports, including Barriers to Invoicing reports.

• Support the Finance Manager with ad hoc reporting and administrative duties.

• Identify opportunities to improve invoicing processes and support continuous improvement initiatives.

About You

• Previous experience in an invoicing, finance administration or accounts support role.

• Excellent attention to detail and accuracy.

• Strong organisational and time management skills.

• Good communication skills with the confidence to liaise with customers and internal stakeholders.

• The ability to prioritise workloads and meet deadlines.

• A proactive approach to problem solving.

• Good IT skills, including Microsoft Office and finance systems.

What's on offer

• Competitive salary.

• Hybrid working.

• Supportive and collaborative finance team.

• Excellent training and development opportunities.

• Generous company benefits package.

• Opportunity to join a respected organisation with long-term career prospects.

If you're looking for your next opportunity within finance administration and enjoy working in a role where accuracy and organisation are key, we'd love to hear from you.

Apply today or contact RD Financial Recruitment

The Role

Kickstart your career in credit operations with a 1-year fixed-term graduate role at a large organisation. This rotational position provides a 360-degree view of the business, giving you experience across multiple departments and the full customer journey, from initial contract changes to complex financial resolutions. You will play a key role in ensuring positive outcomes for customers, acting with integrity and putting their needs at the heart of everything you do.

Key Responsibilities

• Deliver good outcomes for retail customers, ensuring products and services provide fit-for-purpose value.
• Identify and support customers in vulnerable circumstances, adapting your approach to their needs.
• Manage customer and retailer issues through to resolution, removing friction points in the user journey.
• Execute in-life contract changes, including early settlements, maturities, refinancing, and refunds.
• Resolve customer and retailer inquiries with a focus on first-contact resolution.
• Liaise with internal teams and external partners to ensure data accuracy and timely payment allocations.
• Conduct professional outbound calls and manage correspondence to maintain strong relationships.
• Proactively manage work queues and escalate potential backlogs to meet departmental KPIs.
• Contribute to business projects to identify and implement service improvements.
• Collaborate with colleagues across the business to maximise customer satisfaction.

About You

• Recent graduate with a 2:1 BA/BSc degree, ideally in Business, though other numerate disciplines are welcome.
• Previous experience in finance or consumer operations is desirable.
• Intermediate proficiency in Excel and Word; experience with workflow or process management tools is a plus.
• Strong communicator, resilient under pressure, and able to balance empathy with assertiveness.
• Analytical mindset with great attention to detail.
• Self-motivated, adaptable, and able to work independently in a fast-paced environment.
• Confident negotiator with strong objection-handling skills.

The Offer

• 1-year fixed-term contract
• Hands-on exposure to credit operations, customer lifecycle management, and finance processes.
• Rotational experience across multiple departments for a full understanding of the business.
• Opportunity to develop key skills, contribute to process improvements, and work with a supportive team.

Apply Now

If you are ready to launch your career in credit operations and gain practical experience in a dynamic, customer-focused environment, we want to hear from you. Apply today and join a large organisation committed to excellence and development in credit operations.

Accountancy Practice Role  | Hybrid Working | Competitive Salary + Benefits | High Wycombe

Have you worked in an accountancy practice? If so, we'd like to hear from you. We're recruiting for a growing accountancy practice . The only requirement is previous experience working within an accountancy practice.

Apply today or contact RD Financial Recruitment for more information.

Are you an experienced Quality Assurance professional who enjoys improving processes, analysing data and maintaining high standards? Looking for a role where your attention to detail genuinely makes a difference?

We're working with Honda to recruit a Quality Assurance Co-ordinator to join their collaborative and driven team. This is an excellent opportunity to join a globally recognised brand that offers flexible working, a supportive culture and the chance to influence quality standards across the business. If you thrive in a role where accuracy, continuous improvement and collaboration are key, we'd love to hear from you.

Core responsibilities:

• Conduct quality audits using structured scorecards.
• Ensure compliance with company and industry standards.
• Analyse quality data and produce accurate reports.
• Provide constructive feedback to support continuous improvement.
• Work with departments to implement quality initiatives and best practices.
• Monitor performance against quality standards.
• Maintain accurate records and documentation.
• Support regulatory and policy compliance across the business.

About you:

• Previous experience within a Quality Assurance role.
• Strong analytical skills and excellent attention to detail.
• Confident interpreting data and making evidence-based decisions.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong Microsoft Excel and IT skills.
• A collaborative approach with a passion for continuous improvement.
• Experience within motor finance.
• Knowledge of FCA regulations.
• Experience using a Quality Management System.
• Previous experience delivering quality feedback to stakeholders.

Package includes:

• Competitive salary.
• Hybrid working – request to work from home up to 2 days per week.
• Monday–Thursday: 8:00am–4:00pm.
• Friday finish at 1:00pm.
• Supportive and inclusive working environment.
• Career development within a globally recognised organisation.

Apply today or contact RD Financial Recruitment for more information.

Ready for your next contract opportunity in the heart of Windsor?

This well-established accountancy practice is located less than a 10-minute walk from Windsor Castle and is surrounded by an excellent selection of shops, cafés and restaurants. Enjoy a walk along the River Thames on your lunch break before returning to a friendly and professional working environment.

An opportunity has arisen for a part-qualified Practice Accountant to join the team on a 3-month temporary contract. This varied role will involve supporting the practice with accounts preparation, VAT reviews, VAT returns and assisting with a large Xero to Sage migration project. It's an excellent opportunity for someone with practice experience who can hit the ground running and make an immediate impact.

Key Responsibilities

• Reviewing accounts prepared by other team members.

• Reviewing and preparing VAT returns.

• Preparing statutory accounts and working papers.

• Assisting with general accounts preparation for a varied client portfolio.

• Supporting a major client Xero to Sage migration project, including data migration and reconciliations.

• Providing ad hoc support to the wider practice team as required.

Skills & Experience Required

• Part-qualified ACCA or ACA (or equivalent).

• Previous experience working within an accountancy practice.

• Experience preparing statutory accounts and VAT returns.

• Knowledge of Xero and Sage accounting software.

• Strong attention to detail and organisational skills.

• Able to work independently and manage multiple priorities.

Contract Details

• 3-month temporary contract

• £40k – £50k FTE, depending on experience

• Immediate start preferred

If you're a part-qualified Practice Accountant looking for a varied short-term opportunity in a supportive practice environment, we'd love to hear from you.

The Company

An established and growing automotive finance provider, known for excellent customer service and long-term client relationships. A values-led culture and a supportive team environment make this a great place to build your career.

The Role

Join the Credit Operations team as a Complaints Specialist, managing regulated complaints and complex enquiries. You'll ensure full compliance with FCA, FOS, and GDPR standards while helping customers reach fair and timely resolutions.

Key responsibilities:

• Manage written and verbal complaints within FCA timeframes

• Handle third-party queries and SARs

• Maintain accurate case records

• Liaise with internal teams and external partners

• Own each case from start to resolution

• Meet personal and team KPIs

About You

You’re experienced, empathetic, and confident handling complaints in a regulated setting. A strong communicator who thrives under pressure and takes pride in delivering fair outcomes.

Requirements:

• 2+ years in complaints handling (financial services)

• Automotive finance experience (essential)

• Strong knowledge of FCA/FOS/GDPR rules

• Excellent written and verbal skills

• Strong attention to detail and case management experience

• Proficient in MS Word and Excel

What’s on Offer

• Competitive salary + bonus

• Pension, healthcare, and benefits

• Career development support

• Friendly, inclusive team culture

Apply now to join a trusted business where your work makes a real difference.

Competitive Salary + Benefits | Hybrid Working | Permanent | £35-£38k  

Are you an experienced Payroll Administrator looking for your next opportunity within a growing and ambitious accountancy practice?

Our client, a leading independent accountancy firm with over 100 professionals and a place among the UK's Top 100 accountancy firms, is looking to appoint a Payroll Administrator to join their friendly and supportive team in Beaconsfield. Following a recent merger with a specialist advisory firm, the business continues to grow, creating exciting opportunities for career development and progression.

This is an excellent opportunity to join a collaborative team where your contribution will be recognised, your professional development supported, and your career encouraged to flourish. You'll work with a varied portfolio of clients across multiple sectors, delivering an exceptional payroll service while developing your technical expertise within a highly respected firm.

The Role

As a Payroll Administrator, you will be responsible for managing a portfolio of client payrolls, ensuring all payrolls are processed accurately and on time while delivering excellent client service. Working alongside an experienced payroll team, you'll also support Auto-Enrolment administration and build strong relationships with clients across a wide range of industries.

Key Responsibilities

Payroll Duties

• Processing and managing weekly, fortnightly, four-weekly and monthly payrolls for a diverse client portfolio.

• Setting up new starters and processing leavers.

• Processing salary amendments and maintaining accurate employee records.

• Managing payrolls from receipt of client information through to completion.

• Producing and issuing payslips, P45s and payroll reports.

• Ensuring payroll information is accurate and fully up to date.

• Reconciling HMRC accounts and liaising directly with HMRC on behalf of clients.

• Handling day-to-day payroll queries and requesting information from clients where required.

• Ensuring payrolls are reviewed by senior team members where appropriate.

• Working collaboratively with colleagues and seeking guidance when required.

Auto-Enrolment

• Managing Auto-Enrolment responsibilities for multiple clients.

• Reviewing staging dates and communicating requirements to clients.

• Producing employee communications and letters.

• Processing Auto-Enrolment through KeyPay.

• Preparing and uploading pension files to relevant providers and middleware portals.

• Reconciling pension payments.

• Completing Auto-Enrolment set-up using The Pensions Regulator portal.

Administration

• Maintaining accurate client records and payroll databases.

• Scanning and filing payroll documentation.

• Completing timesheets accurately and within deadlines.

• Updating payroll procedures where required.

• Supporting the wider payroll team.

• Liaising with clients to obtain and clarify payroll information.

About You

You will have:

• A minimum of two years' payroll bureau or accountancy practice experience.

• Experience managing multiple client payrolls.

• Strong knowledge of PAYE, National Insurance, SSP, SMP and statutory payroll legislation.

• Good understanding of Auto-Enrolment legislation and pension processes.

• Experience using payroll software such as KeyPay (advantageous).

• Excellent communication and client relationship skills.

• Strong organisational and time management abilities.

• High levels of accuracy and attention to detail.

• The ability to prioritise workloads and meet deadlines.

• Confidence working independently and using your own initiative.

• GCSE Maths (Grade C/4 or above) or equivalent.

• Good IT skills and confidence using Microsoft Office.

The Offer

• Competitive salary and benefits package.

• Hybrid working with flexible working arrangements.

• 23 days holiday plus bank holidays.

• Option to purchase up to five additional days' annual leave.

• Additional holiday awarded for long service.

• Employee Assistance Programme.

• Medicash Health Plan.

• Enhanced family leave.

• Death in Service (4x salary after probation).

• Auto-Enrolment Pension Scheme.

• Paid parking expenses.

• Employee Referral Scheme.

• Annual Volunteer Day.

• Flu and eye care vouchers.

• Annual financial advice.

• Monthly in-house massage sessions.

• Modern offices just a two-minute walk from Beaconsfield Station with excellent access to the M40.

• Genuine opportunities for long-term career progression within a growing Top 100 accountancy practice.

 Apply Now

If you're looking to join a forward-thinking and supportive accountancy practice where your payroll expertise will be valued and your career can continue to develop, we'd love to hear from you.

Apply today to take the next step in your payroll career.

Bracknell | £50,000 - £63,000 + Excellent Benefits | Hybrid Working (2 Days from Home) | Finish at 1pm Fridays

Commercial Pricing Specialist
Slough | Hybrid (2 days WFH – flexible) | £40k + £2.6k car allowance

The Role

Are you seeing the same numbers and people every day? Not in this role. This is a varied commercial role combining pricing, data analysis, account management and product ownership within a fast-paced and collaborative environment.

The role sits at the centre of commercial activity, working closely with brand partners and internal stakeholders to manage retail finance pricing campaigns and oversee the performance of value-added insurance products. It requires someone confident working with numerical data, comfortable with large datasets and able to translate information into clear, digestible insights for both internal teams and external clients. The right candidate will have an eye for numbers, as well as strong relationship-building skills and enjoy cross-departmental collaboration. 

This is a highly varied position with significant exposure across pricing strategy, commercial reporting, and client relationship management. The successful candidate will play a key role in ensuring commercial performance is understood, communicated and optimised across multiple brand partners. The client is looking for someone who will become a fixed and long-term part of the team, contributing to a stable and collaborative working environment.

Key Responsibilities

• Manage quarterly retail finance pricing cycles across assigned brand partners
• Implement pricing campaigns accurately across internal systems and external supplier platforms
• Analyse large and complex data sets and convert findings into clear reports, graphs and presentations
• Produce regular commercial performance reporting across brand and value-added product portfolios
• Own and manage a portfolio of value-added insurance products, ensuring regulatory compliance and commercial viability
• Develop and maintain strong relationships with brand partners and internal stakeholders
• Act as a key point of contact for clients, supporting ongoing communication and account management activity
• Support marketing and sales teams in maximising uptake and profitability of value-added products
• Assist with onboarding of new brand partners and support wider commercial projects as required
• Contribute to the development of reporting tools and ongoing commercial analysis

About You

• Strong numerical ability with confidence working through large and complex data sets
• Advanced Excel skills, including formulas, data manipulation and creation of charts and reports
• Confident and personable communicator with the ability to build strong external client relationships
• Experience in account management, commercial roles, pricing, financial services or automotive sectors is desirable
• Able to present data in a clear and engaging way to non-technical audiences
• Highly organised with strong attention to detail and the ability to manage multiple priorities
• Comfortable working independently while contributing to a collaborative team environment
• Commercially minded with a proactive and problem-solving approach
• Experience with automotive finance or value-added insurance products beneficial but not essential

The Offer

• £40k salary plus £2.6k car allowance
• Hybrid working with 2 days per week working from home, flexible on which days
• Excellent benefits package offered
• Exposure to leading partners and relationships
• Broad and varied commercial role covering pricing, analytics, account management and product ownership
• Supportive, collaborative and friendly team environment
• Long-term opportunity to become a core, fixed member of a stable and growing team

This is an excellent opportunity to join a highly respected financial services organisation that supports thousands of customers across the UK. With a reputation for investing in its people, providing outstanding training, and offering genuine long-term career progression, this business has built a stable and supportive working environment where employees can develop and succeed. If you enjoy helping customers, negotiating positive outcomes and working in a fast-paced team environment, this could be the ideal next step in your career.

The Role

As a Collections Specialist, you will be responsible for managing customer accounts that have fallen into arrears. Working within a busy and supportive team, you will handle both inbound and outbound calls, negotiate payment arrangements and help customers find suitable solutions while ensuring a high standard of customer service.

This is a customer-focused role where communication, empathy and negotiation skills are key to achieving successful outcomes for both customers and the business.

Key Responsibilities

• Manage inbound and outbound calls relating to overdue accounts

• Negotiate payment arrangements and repayment plans

• Support customers experiencing payment difficulties

• Resolve account queries and maintain accurate records

• Update internal systems and customer information

• Ensure all activities are completed in line with regulatory requirements and company procedures

• Deliver excellent customer service on every interaction

About You

• Minimum 2 years' experience within Collections, Credit Control, Debt Recovery or Customer Service

• Previous experience within a call centre or contact centre environment

• Strong communication and negotiation skills

• Ability to remain calm and professional during challenging conversations

• Excellent organisational skills and attention to detail

• Competent user of Microsoft Excel and Word

• Educated to A-Level standard or equivalent

• Experience within financial services would be advantageous

Benefits

• Salary of £27k

• Excellent benefits package

• Generous holiday entitlement

• Pension scheme

• Ongoing training and development

• Career progression opportunities

• Employee wellbeing initiatives

Apply Now

If you are looking for a role where you can utilise your customer service and negotiation skills while building a long-term career within a well-established financial services organisation, we would be delighted to hear from you.

Henley-on-Thames | £32,000 - £45,000 + Bonus + Hybrid Working + Flexitime + Early Friday Finish

1) Intro

An exciting opportunity has arisen for an experienced Management Accountant / Bookkeeper to join a highly regarded and growing accountancy and advisory practice based in the beautiful riverside town of Henley-on-Thames.

Supporting an impressive portfolio of entrepreneurial businesses, owner-managed companies, high-net-worth individuals and international groups, the firm is recognised for delivering far more than compliance services. Clients value the practice for its technical expertise, commercial insight and commitment to building long-term relationships that help businesses grow and succeed.

This is an opportunity to join a modern, forward-thinking firm where you will become a trusted part of your clients’ finance function rather than simply processing transactions. The role offers genuine client interaction, responsibility and the chance to develop your management accounting skills while working within a supportive and collaborative team.

The location is another major attraction. Henley-on-Thames is widely regarded as one of the most desirable places to live and work in the UK, offering a unique combination of professional opportunity, stunning riverside surroundings, excellent amenities and a vibrant business community. The firm is also a proud sponsor of the world-famous Henley Royal Regatta, one of the most prestigious events in the British sporting and social calendar. Employees have the opportunity to attend and enjoy this iconic annual event, adding to the exceptional culture and employee experience offered by the business.

If you are looking for a role that combines career progression, flexibility, client exposure and an outstanding working environment, this opportunity should not be missed.

2) The Role

As a Management Accountant / Bookkeeper, you will work closely with a varied portfolio of clients, delivering high-quality bookkeeping and management accounting services while becoming a trusted point of contact for financial support and guidance.

Key responsibilities will include:

• Daily bookkeeping using Xero and cloud-based accounting systems
• Processing purchase invoices, sales invoices and accounting transactions
• Performing bank reconciliations and maintaining accurate accounting records
• Reconciling control accounts including VAT, payroll, debtors and creditors
• Reviewing bookkeeping work completed by junior team members
• Posting monthly payroll journals
• Preparing monthly and quarterly management accounts
• Producing financial reports and supporting schedules
• Preparing and submitting VAT returns across a variety of VAT schemes
• Preparing and submitting CIS returns
• Liaising directly with clients regarding accounting queries
• Providing Xero support and training to clients
• Attending client premises where required
• Supporting a variety of ad-hoc accounting and finance projects

This role offers excellent variety and exposure, making it ideal for someone who enjoys working with clients and wants to expand their technical and commercial accounting expertise.

3) About You

We are keen to hear from candidates who have strong bookkeeping experience and a proactive, client-focused approach.

The ideal candidate will possess:

• Previous bookkeeping experience within an accountancy practice or outsourced finance environment
• Experience preparing and submitting VAT returns
• Strong control account reconciliation experience
• Previous management accounts experience is advantageous
• AAT Qualified (highly desirable)
• Candidates qualified by experience will also be considered
• Strong working knowledge of Xero
• Xero certification advantageous
• Experience with systems such as Datamolino, Expensify, Concur or Fathom beneficial but not essential
• Excellent Excel, Word and Outlook skills
• Strong organisational and time-management abilities
• Excellent attention to detail
• Strong communication and interpersonal skills
• Ability to manage multiple priorities and meet deadlines
• A positive and collaborative approach to teamwork
• Ability to work independently and use initiative

This role would suit an experienced Bookkeeper seeking greater responsibility, or a Management Accountant looking to join a progressive practice where client relationships and career development are genuinely valued.

4) The Offer

In return, you will receive a highly competitive package and the opportunity to join a business that genuinely values its employees.

Benefits include:

• Salary of £32,000 - £45,000, dependent on experience
• Flexible working arrangements
• Hybrid working opportunities
• Flexitime
• Early finish every Friday at 2:30pm
• Discretionary annual bonus
• Full study support where required
• Pension scheme
• 23 days annual leave plus bank holidays
• Additional holiday entitlement with service and qualification progression
• Corporate rewards and benefits platform
• Quarterly social events
• Free on-site parking
• Ongoing training and professional development
• Genuine opportunities for progression and increased responsibility

The firm has built a reputation for creating an environment where people enjoy coming to work. Employees benefit from a supportive culture, modern systems, strong leadership and the flexibility needed to achieve a healthy work-life balance. The combination of hybrid working, flexitime and the highly valued 2:30pm Friday finish makes this one of the most attractive accountancy opportunities currently available in the region.

5) Apply Now

If you are an experienced Management Accountant, Bookkeeper, Senior Bookkeeper or Assistant Management Accountant seeking your next challenge, we would be delighted to hear from you.

This is a fantastic opportunity to join a growing and respected advisory practice in one of the UK's most sought-after locations. You'll enjoy working with a diverse and interesting client base, benefit from genuine flexibility and progression opportunities, and be part of a business that invests in its people and celebrates success.

Apply today to take the next step in your accounting career.

Management Accountant / Bookkeeper
Henley-on-Thames
£32,000 - £45,000 + Bonus + Hybrid Working + Flexitime + 2:30pm Friday Finish